Terms of Service
Last updated: 9/15/2026
1. Acceptance
By using Syedom AI Solutions ("Service"), you agree to these Terms. If you do not agree, do not use the Service.
2. Service Description
The Service provides access to the WhatsApp Business API along with AI-powered automation, team inbox, support tickets, and integrations such as Shopify.
3. Plans & Billing
Plans include Essential Commerce, Advanced Omnichannel, and custom Enterprise pricing. Plans renew monthly until cancelled. Overage charges may apply if message limits are exceeded.
4. Acceptable Use
You agree to comply with the WhatsApp Business Platform policies, anti-spam laws, and not use the Service for unlawful, deceptive, harmful, or abusive purposes. You are responsible for all content you send.
5. Customer Data
You retain ownership of your customer data. You grant us a limited license to process it solely to provide the Service.
6. Third-Party Services
The Service relies on third parties including WhatsApp/Meta, Shopify, and AI providers. Their terms and outages may affect availability.
7. Intellectual Property
All software, designs, and trademarks of Syedom AI Solutions are our property. You receive a non-exclusive, non-transferable right to use the Service.
8. Disclaimers
The Service is provided "as is" without warranties of any kind. AI responses may contain errors; you are responsible for reviewing automated communications.
9. Limitation of Liability
To the maximum extent permitted by law, our liability is limited to the amount you paid in the 3 months preceding the claim.
10. Termination
We may suspend or terminate accounts that violate these Terms. You may cancel at any time.
11. Changes
We may update these Terms; continued use constitutes acceptance.
12. Contact
Email info@syedom.com or message us on WhatsApp at +92-342-8688311.